Marketo
Instructure is a company on the move. Since its inception in 2008, the educational software company went from a small start-up to an internationally recognized, publicly traded corporation with 1,200-plus employees. But with growth comes growing pains.
SiQ + Instructure
Challenges
- During expansion, Instructure added 250 employees quarterly —all manually coordinated and updated on spreadsheets.
- Team members shuffled desks almost daily—Instructure logged ~2,400 employee moves in 2018.
- Facilities managers spent 20-plus hours a month walking floors of the company’s seven buildings counting empty desks and updating space plans after every move.
- Moving a single employee required five or more mouse clicks, and resulting changes didn’t show up on Instructure’s floor plans for weeks using their previous software.
- Former vendor couldn’t keep up with change requests.
Enter SpaceIQ
Instructure turned to SpaceIQ for space utilization and floor planning tools, including:
- Floor Plan Visualization
- Space Planning
- Space and Move Management
- Move Scenario Planning
- Space Projections
- Lease Management
Results
Immediate improvement in floor planning and space management:
- Time spent updating floor plans reduced by 50%
- Manual desk counting—15% of FM’s day—cut to 0%
Savings on current and future leases:
- Space-planning scenarios showed that Instructure can defer leasing additional space for five years by reducing workstation desk lengths from six feet to five feet. With 250 employees added quarterly, Instructure accommodated 750 new team members in 2018.
Responsive customer support boosts productivity, efficiency
- Floor maps revisions take a day to populate vs. weeks with the other vendor’s system
- Support requests resolved in hours, not days
“Every quarter, our expansion was in need of fulfilling space for about 250 employees. With SpaceIQ, we were able to spread a few of the workstations by mimicking scenarios. At one point we had six-foot workstations. We created a scenario with five-foot workstations, giving us more ‘we’ space vs. ‘me’ space and that helped us alleviate the need for adding additional square footage in existing buildings. SpaceIQ helped us defer leasing additional space for five years.”
