Automated facility management focuses on putting facility services on auto pilot. An automated facility management system works is through triggers—if this, then that. An action triggers an appropriate reaction, which decreases the manual work required to complete a process. Automations make the most of complex chain actions and reactions, rules, and redundancies, all with minimal human intervention. Examples include:

  • Automated support ticketing
  • Automated room booking
  • Automated reporting
  • Automated access control