Workplace Metrics Checklist

No decision should ever be made without supporting data. In fact, any decision without data is a guess at best. When it comes to workplace optimization, metrics are everything. Using data-driven metrics provides insights needed to make informed choices and smart adjustments. Take a look at the best metrics to measure and how to use that information for workplace improvements.

• Define your company and get a feel for your market position to better understand the metrics you should be benchmarking and data trends worth examining.
  • Start-up
  • Established and expanding
  • Established and consolidating
  • Optimizing
  • Decentralized
• Determine your goals to better your current business model and prepare for future growth. Use data to understand where you are in relation to these goals.
  • Conserve or eliminate costs
  • Improve workforce efficiency
  • Optimize space utilization
  • Enhance workplace culture
  • Expand or consolidate facilities
  • Reorganize workstations
  • Update or improve facilities
• Use workplace technologies and informative resources to capture relevant data points about your intended variables.
  • Occupancy sensors to measure room utilization and usage trends
  • Desk sensors to track, in real time, when a space is occupied
  • Wayfinding apps and beacons to monitor workspace utilization
  • Badge access checkpoints to track employee entries, and departures
  • Smart light bulbs, thermostats, and other devices to monitoring energy costs
• How are you going to measure progress? Determine growth metrics and consider the datasets that provide the information needed to reach your goals.
  • Workplace costs per employee
  • Workplace Net Promoter Score (NPS)
  • Office space and employees
  • Occupancy
  • Employee friction
  • Real estate portfolio efficiency and ROI
  • Real estate agility
  • Service quality
• After collecting data, evaluate changes and check them against goals. Reset goals and adjust where evidence suggests improvements can be made.

Making well-informed decisions about workplace management starts with the right workplace metrics. Want more information on benchmarking your own metrics? Download our guide to learn more about how your workplace measures up against some of the most important Key Metrics for Workplace Professionals.