Workplace Technology Assessment
Is your workplace technology holding you back? Take our 5 minute assessment for your free customized report.Take Quiz
By Dave Clifton
Today’s workplaces operate under the governance of dozens of different devices, programs, and pieces of software. The growing web of IoT devices and their signals helps businesses run efficiently—from the ability to book hot desks to building energy efficiency controls. More and more, companies are tying these many programs into an Integrated Workplace Management System (IWMS). The benefits of IWMS are too great to ignore and too beneficial to overlook.
As a business’ web of essential technologies grows—and its operations become more sophisticated—the IWMS acts as an anchor. It centralizes all the digital operations of the workplace and makes it easy for systems to communicate with each other. The result is what we get when we think of smart buildings: facilities that intuitively support the work that happens in them.
What is IWMS?
An IWMS is, in a sense, an aggregator. It’s a dashboard-based system that pulls information and data from various sources, to provide a clean look at a company’s facilities. This encompasses five core areas of focus (typically):
- Real estate management
- Capital project management
- Facilities management
- Maintenance management
- Sustainability initiatives
In smart buildings with robust IoT networks, the IWMS becomes even more powerful. Rather than relying on user input or manual entry data, the IWMS pulls from as many inputs as there are data-generating sources. The result is a clear, real-time, comprehensive look at the many aspects of business operation.
The benefits of implementing an IWMS system
What are the benefits of an integrated workplace management system (IWMS)? Here’s a look at eight of the most important and their role in smart building management:
- Simplifies the IoT. The IWMS aggregates IoT data into a dashboard for meaningful insights. This not only de-silos critical workplace data, it also contextualizes that data in regard to the five core areas of operational focus. IoT data has meaning in an IWMS, which lends itself to powerful insights and better decision-making.
- Integrates digital processes. As the web of connected business technologies grows, IWMS centralizes the information it yields. IWMS can connect everything from a fleet of data-generating IoT devices, to a hoteling management platform, to processes for support ticketing.
- Highlight efficiency opportunities. Because everything flows through the IWMS, there’s data and metrics to support better facility oversight. Facility managers can identify trends, problems, or projections to understand opportunities for improvement. This, without needing to comb multiple different programs or datasets.
- Helps manage costs. One of the most important functions of an IWMS in a smart building is attaching fixed costs to dynamic action. For example, if you know how much a kilowatt hour costs, lighting sensors can show you how much you’re paying (and saving) through smarter operation.
- Streamlines new initiatives. Smart buildings are dynamic. Their needs and uses change frequently, which makes it important to chart these new initiatives in a system that tracks and manages the many measurable aspects of facilities. IWMS takes the information from a smart building and makes it easier to apply to action and new initiatives.
- Provides insightful reporting. As mentioned, IWMS is a dashboard. It provides vital operational insights at a glance—insights made more accurate and informative by smart building technologies. While the IoT quantifies the physical workplace, IWMS aggregates that data to qualify aspects of its operation.
- Improves business transparency. The more accessible information stakeholders can access about facilities and operations, the more transparency there is in managing them. Clear and present data in an IWMS provides a clear and present call to action for how to manage facilities and the people within them.
- Keeps companies compliant. From occupancy standards to emergency preparedness, companies need to stay compliant with worker safety mandates. Access to digital floor plans, scenarios, and workplace data in an IWMS delivers the insights necessary to maintain compliance.
IWMS software provides context for smart building management. The office IoT, digital twin, and integrated software all connect with the IWMS to create real value. Facility managers can collect data, sync processes, understand the workplace better, and take meaningful steps to improve it. The IWMS harnesses building management into one central system.
Smart buildings need smart management
The smarter a building is, the more support it’s able to provide to employees and operations. But that intelligence demands more oversight. An IWMS is a facility manager’s best opportunity to harness the complex processes associated with intelligent buildings and make sure they result in meaningful contributions to the workplace. From desk booking to climate control, support ticketing to vendor management, an IWMS makes managing smart buildings simple.
Keep reading: What is a Smart IWMS and What are its Features?