Workplace Technology Assessment
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By Dave Clifton
There’s been a prolific rise of government IWMS software over the last decade. It’s because, like other types of workplaces, government facilities have undergone major change. These facilities have become more complex and agile, and the expectations for them are more diverse than ever. Government IWMS solutions help marry form and function to meet these expectations.
From facility maintenance and space planning, to access control and wayfinding, the capabilities of IWMS for government agencies dictates their usefulness. While not every facility needs the same level of oversight, it’s nonetheless important for municipal building managers to have robust tools available to them. Here’s a look at 10 of the must-have features of an IWMS for municipal building management.
- Space management. Every square foot of space in government facilities is important. Facility managers need a top-down view that allows them to see which spaces are static, which are dynamic, and which offer flex potential, so they can manage the sum of facilities appropriately.
- Emergency preparedness. Government facilities are beholden to strict emergency preparedness. IWMS software enables emergency planning for everything from inclement weather, to threats of violence, to facility failures, and beyond. Moreover, it makes these plans accessible to everyone who needs them. It’s easy to update, disseminate, and train against these materials when they live alongside floor plans and other facility data.
- Lease management. Government facilities are taxpayer funded, which means maximizing ROI and value. Lease management tools help ensure taxpayer dollars are spent wisely, and that the facilities they’re funding deliver value to the communities they serve. At a higher level, IWMS brings broad perspective to portfolio management across all government buildings within a certain jurisdiction.
- Fleet and asset management. Here again, government assets are the result of taxpayer dollars. It’s in the best interest of municipal building managers to keep track of assets and fleets in a way that shows upkeep, cost, ROI, utilization, and other important metrics that justify continued investment or new investments. This is important for everything from budgeting to cost-benefit analyses that may eventually become public information.
- Sustainability tools. Sustainability is paramount in government facility management. From energy conservation to recycling programs and waste management, IWMS platforms provide tools to ensure efficiency. They’re also instrumental in providing evidence-based insights into the efficacy of such programs. Combined with BIM and other modeling tools, sustainability metrics are part of next-gen building governance.
- Wayfinding tools. There’s an indisputable need for wayfinding in government buildings. An IWMS is central to a myriad of wayfinding integrations—everything from interactive facility maps, to employee directories, to point-by-point directional apps. IWMS lends facility context to wayfinding, to make it more robust and versatile. This is vital for municipal facilities large and small alike.
- Move management. Government facilities aren’t as static as they’ve historically been. In fact, the shift to more dynamic spaces has resulted in no small amount of relocation within buildings. Then move management tools within an IWMS help bring fluidity to agility, and unlock the utility of spaces that might otherwise remain closed-off or static. It’s also an important consideration during periods of remodeling or improvement to facilities.
- Hoteling and room booking. Private space is essential in a municipal setting. Employees need an opportunity to book space and reserve rooms they can use uninterrupted. Hoteling and room booking are a fundamental part of IWMS usage in government buildings, and the gateway to maintaining privacy and confidentiality when people are on the move.
- Access control systems. Most municipal facilities already have some form of access control. IWMS brings that control into a single system that makes managing it simpler. Whether it’s badging and ID passes or more advanced biometrics, IWMS is instrumental in creating accessibility for those who need to and restrictions against unwanted access.
- Maintenance management. Government buildings face significant need for maintenance, upkeep, and restoration given their age and rate of use. Orchestrating maintenance tickets and service logs is a fundamental must-have from an IWMS, and an important part of keeping facilities safe, accessible, useful, and clean.
The best government IWMS software will include a majority of these features—if not all of them. And even if you don’t need or use them all, it’s still vital to have them. Municipal buildings are still evolving, and will continue to evolve alongside other traditional workplaces. As they do, more and more of these features will become relevant to facility managers. It’s best to get familiar with them now.
Keep reading: Five Uses for Government Move Management Software